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Customer Support |
At Multicom we are committed to the ongoing
support of all of our customers and their equipment no matter how large or small.
We support the NEC and Samsung range of telephone systems.
System Service & Maintenance
New telephone systems sold by Multicom
include a Multicom Maintenance Agreement which is provided in addition to the
regular Manufacturers Warranty (12 Months). This agreement allows you the
peace of mind that if something does go wrong it will be rectified.
After 12 months, customers can renew their agreement to continue receiving the
benefits of the cover, which include:- Access to our maintenance spares stock,
user help desk support, no cost parts & on-site labour for system faults, and
discounted labour rates for general moves & changes.
Training
Whilst training is included in the initial installation process of a
new telephone system, it should be noted that we can also provide this
service as a stand alone component.
Perhaps you require a refresher course or have
new staff. Maybe you have inherited one
of our systems and need to know how to drive it. Whatever the case, any level of
training from basic to comprehensive is available on request.
Contact Information
We can be contacted by Telephone, Facsimile, the Post or Email.
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61 (7) 47270350 |
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61 (7) 47270399 |
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20 Fleming Street, Aitkenvale, 4814. Queenland, Australia. |
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P.O. Box 1059, Aitkenvale, 4814. Queensland, Australia. |
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Click
here if you would like to ask a general question or make a comment |
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Click
here if you would like a phone system quote from our sales staff |
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